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17 days ago i have gave an order for the mobile phone but they havent still send out the phone that i have orderd for i am writing everyday a message to use but they are always messing around with me when i talked to them last 3 days ago they told me that they were...
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1.0
I didn't like
  • Non-existent customer service
  • Customer service
  • Do not take responsebility
#962587
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I recently ordered two items a card phone and smartwatch from Geekbuying. I was trying online buying for the first time so this was just a btrial order. I did this without reading any reviews some of which are actually negative. I was impressed buy their service...
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Harare, Mashonaland Central
#926414
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In the last three – four years I was buying various products from China, from quite a few sites. I had good and bad experiences. The economical problems of China are very well reflected on the attitude of their sites. From Geekbuying I ordered few things in the last...
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1.7
Cluj-Napoca, Cluj
#805235
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I purchased a Teclast Tablet. Turned out to be faulty. I got in communication via email with "Sky" who told me to ship it back to them. That was in November. Now its February and it went from "being fixed" to "now it's fixed and going to ship" and now back again to...
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Geekbuying
Geekbuying

Hi Customer This is the aftersale sale service representative of geekbuying We are so sorry for the inconvenience to you.Could you please tell me your order number and your ...

1.5
I didn't like
  • Non-existent customer service
  • Not trustworthy
#797634
Reply to reviews
Geekbuying encourages customers, immediately after order intake, to write a positive review. They ask you to do so and even promise discount coupons for a positive review. (like has been stated in a review) Their sales agents are very friendly, humble, cooperative and...
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Geekbuying
Geekbuying

Hi Customer This is the aftersale sale service representative of geekbuying We are so sorry for inconvenience to youCould you please tell me your order number and the proble...

#629564
Reply to reviews
I bought a smart phone at Geekbuying that did not connect to wifi. I did not want to return the device immidiately and asked for advice. It was Lunar new year and it took them 2 weeks to reply. That way I had passed the time I could return the item. They admitted I...
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2.2
I didn't like
  • Do not take responsebility
  • Are scammers
  • Their customer service
#626443
Reply to reviews
The greatest problem with Geekbuying is that they refuse to tackle problems after sales. I you receive a defective device, do not hope their after sales support will come in to action. They do not respond to email messages, their after sales phone is not answered. They...
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Anonymous
Anonymous

Only a reseller can send a broken device for repair to a Xiaomi service center. I fixed it myself with the help of a nice guy from Poland. It was an owner of a service center ...

Rosmalen, Noord-Brabant
I didn't like
  • Not trustworthy
#614572
Reply to reviews
SAW GREAT PRICE FOR NEW PHONE. I NEEDED A REPLACEMENT FOR 4 YR OLD ANDROID SAMSUNG. NEW PHONE ARRIVED AND WILL NOT CHARGE, TURN ON, OR CONNECT TO COMPUTER. FOR THE PAST WEEK AND A HALF I HAVE SPENT HOURS TRYING TO CONTACT CUSTOMER SERVICE THRU THEIR SUPPORT EMAIL,...
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2.0
I liked
  • Competitve pricing
I didn't like
  • Non-existent customer service
#603730
Reply to reviews
I bought the LX-1 cell phone from them. It took 1 month to arrive. It takes 2 weeks for each complaint to be answered and their English is very poor. Sometimes their answers are so far from my question that I wonder if they even understood my question. My phone does...
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#389022
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