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I already returned their defective product for which they asked me to pay for return shipping and that they would just reimburse / refund me the return USPS shipping fee. They already got the item and they still wouldn't give me the 2 refund - one for the defective...
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#1219354
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Do not buy products, especially of value, on Geekbuying. I bought a Xiaomi action camera (in detail: "Xiaoyi YI 4K Action Camera 2 + Original Xiaoyi Monopod + Original Xiaoyi Bluetooth Remote Controller") for the modest sum of $300. The product arrived "open", with pen...
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1.2
I didn't like
  • Being scammed
  • Do not take responsebility
  • Customer service
#1219351
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Geekbuying - Two orders never delivered and worst customer service ever

My orders number 4254018 and 4371142 have never been delivred. Since January I've sent dozens of mails to their customer support and have done all the requests they wanted to the local and national post offices but they reply only once a week to tell me later or that they need nore things that don't exist. Only excuses but my money is still on their account and I have absolutely nothing.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1212539
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Geekbuying - Smartphone S8

Don't buy from this company, they are bandit, never respond to your email. I requested to return my order, after almost 1 month none has contacted me ! BANDIT !!!!!. I will not recommend to buy any thing from this company, keep your money !{{Redacted}}
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Value for money
I didn't like
  • Customer service
#1204307
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2/08/2016 Was sent a defective phone. I tried to contact them by phone, live chat and email and no response. I need to know what address to return it too and how they prefer it sent. So now I can't do anything they will not answer. Also when I was inquiring about the...
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Anonymous
Jimmy

They were plainly selling Tx9 tv boxes.I ordered them and got MQ-10 boxes.These are good boxes but not what I wanted.Now, I can’t get any message to them.I have sent messages ...

1.0
#1184665
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DO NOT TRUST!!!!! Happy to sell and take your $$ but as soon as something goes wrong, they are extremely evasive and unhelpful. Purchased a drone where the wifi connectivity unit did not function at all. They offered no technical support, after weeks of emails...
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#1179828
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I bought a Jumper T8 RC transmitter controller for simulator games on my computer and to fly various quadcopters. After a month I received the controller, tried it for 20 minutes before the screen froze. With no customer support or response, except to say that they...
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Dan_2018
Dan_2018

With no help from Geekbuying.com or PayPal, I have turned the matter over to my bank. They are very good at recovering money from ripoff's, scammers and businesses who ignore ...

1.0
I didn't like
  • Customer service
  • Non-existent customer service
  • Not trustworthy
#1171708
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Package has been lost by GLS and driver signed it off as delivered. GLS confirms it doesn't know where the package is, but is only willing to further investigate and refund when GeekBuying requests an investigation for refund. GeekBuying on his behalve says it will...
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#1170696
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i have placed an order#4279953 on 11/24 for 4G mobile phone to present it as a Christmas gift thinking had 1 month time for delivery. after many follow ups, finally they gave me a tracking # 1811210634 on 12/08 but actually the item is not reached the DHL warehouse yet...
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1.0
I didn't like
  • Worst customer experience
#1156253
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hello i Idaliz Torres bought one of your items recently of a drone Bugs 2 this is my item number "42 93 010".It does not work it smells burnt.I connected the battery and it started smoking.I would like to seek help to solve this conflict.I am not asking for my money...
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Anonymous
William

The past tense of "pay" is "paid" in English."Payed" is sealing the hull of a boat or ship."Paided" ... doesn't exist.The word "defected" generally refers to a foreign politic...

I didn't like
  • Item came extremely damaged
#1154130
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