Not resolved

DO NOT TRUST!!!!! Happy to sell and take your $$ but as soon as something goes wrong, they are extremely evasive and unhelpful.

Purchased a drone where the wifi connectivity unit did not function at all. They offered no technical support, after weeks of emails requested I send through a video of the issue. Had to chase them several times before being requested to return the drone at our expense. Their terms clearly say that items which did not function on arrival would be returned at the expense of Geekbuying - now they advise that it is "too expensive" for them.

Cannot get response. Paypal can refund if we return the article at our own expense - this is a large cost for having nothing at the end of it.

Definitely don't trust them to replace the items. DISHONEST ~ ARROGANT ~ EVASIVE ~ UNHELPFUL

Product or Service Mentioned: Geekbuying Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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