Update by user Aug 14, 2018

update 14 august: received a disapoint message from geekbuing : they offer to refund me the ridiculous amount of 25€ ( of course i refused, laptop is still under waranty, i want full refund or replacement ) TOTALY IRRESPONSIBLE AND IRRESPECTFULL !!!

Original review posted by user Aug 13, 2018

order n 4126628

serial number : Z L14 Q64G40170400898

3 email sent and i doubt to receive answer (2 week of silence, that say long about how you care Sarcastic )

usb sudently stoped working and the battery started to swell/inflate without any reason at the point to break the cover of the laptop Wtf (see the attached pictures)

it's a miracle that it didn't exploded or took fire, but what if it was the case ??? i could have been seriously injured. (of course i stopped use it)

I have no problem to buy cheap product but not at the risk of my life !!!

I PAID FOR A LAPTOP and you sent me A *** TIME BOMB !!!

How dare you sell as dangerous products ?

There is now words to describe how much i'm angry and disapointed. Angry

Reason of review: Poor customer service.

Monetary Loss: $272.

Preferred solution: Full refund.

Geekbuying Pros: Competitve pricing.

Geekbuying Cons: Do not take responsebility, Worst customer experience, Not trustworthy, Are not honest people.

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